About Us

Burlington is a great place. We’ve made it our home. We live here. We work here. We play here. We raise our families here. We enjoy the festivals, the shopping, the dining, the great parks and neighbourhoods.

We believe that every great city needs a great transit system. By moving 3000 people a day we are an integral part of Burlington’s transit system. A big responsibility we take to heart.

Our Mission

Our mission is to move people and their things around the city of Burlington in the safest, fastest and most pleasant way possible.

We strive to be a valued service provider to those who live here; a caring partner to our community; a welcoming ambassador to those visiting from other places; a rewarding place to work for our employees; and a model business for others in our industry.

Here For You

In the taxi business, the only thing you can count on is change. Every day is different. Customers. Weather. Seasonal events. Life in general. Always changing. Keeping us on our toes.

Every morning our management team meets to discuss “How did we do yesterday and what can we do tomorrow to create a better experience for our clients.” We monitor how our drivers serve you; how long you waited for a cab, where we picked you up from, where you traveled to. We pinpoint and discuss service issues. We problem solve and implement change.

Your feedback is critical to our ability to serve you better. If you have any questions or concerns in your travels with Burlington Taxi, please let us know. Every challenge we face creates an opportunity to improve your taxi experience.