Keeping You Safe

Your safe passage is the only thing that matters. We want you to feel safe and secure when you travel with Burlington Taxi. This is how we make sure you and your loved ones are well taken care of.

Making good drivers

It all begins with our Defensive Drivers Program that gives our drivers the critical tools they need to anticipate and respond to road conditions and other unforeseeable traffic events. All drivers complete a simulated driver evaluation by Drive Wise Canada which gives us a full report on quality of driver and driving habits. Drive Wise has assisted us in setting benchmarks for training, evaluating and improving employee driving performance.

Driver performance is monitored daily with the help of our in-car technology. The results have been extraordinary. We present real life video back to the drivers in the form of a training tool, to show how external forces such as road conditions, speed, focus, and other drivers’ impact their driving ability. These tools have demonstrated significant improvements in driver performance and accountability.

Our strong mechanical team

Our team of ‘Class 'A' mechanics work 7 days per week, including a 24 hour on-call service to make sure our vehicles are safe and sound every moment of the day. Each vehicle is proved road-worthy every six weeks with a complete mechanical examination.

Safety features inside every vehicle

GPS Enabled Panic Buttons – In case of emergency, this feature immediately identifies the location of the vehicle to our dispatch centre, allowing a call to police or other taxis to provide assistance.

In-Car Cameras – To protect our customers and drivers, photos are taken as the passenger enters and exits the vehicle. Our cameras also records and monitors driving habits 24 hours a day. Photos may be submitted to police if required.

G Force Triggers – Burlington Taxi has a zero tolerance for aggressive driving behaviour and thanks to G Force technology, we now monitor hard breaking, hard accelerations, and hard left/right turns in every vehicle.

Speeding Reports –This powerful tool sends the Driver’s location and speed through the GPS unit every minute. If a Driver exceeds the speed limit, a trigger sends this information immediately to management.